Privacy Policy
We recognize the importance of personal information, and will collect, use, and protect it appropriately, as well as manage it safely.
Synthol Pharmaceutical Co., Ltd. (hereinafter referred to as "our company") has established the following personal information protection policy, established a personal information protection system, and promoted the protection of personal information by ensuring that all employees are aware of the importance of protecting personal information and are fully committed to doing so.
■Article 1 (Personal Information)
"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as data related to appearance, fingerprints, and voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personal identification code). Unless otherwise defined, other terms will follow the definitions in the Personal Information Protection Act.
■ Article 2 (Method of collecting personal information)
When acquiring personal information, the Company will publicly announce or notify the purpose of use. When acquiring personal information (such as name, date of birth, address, telephone number, email address, credit card number, etc.) directly from the individual listed in a contract or other document (including electromagnetic records), the Company will clearly state the purpose of use in advance and acquire the information through lawful and fair means.
We will use personal information appropriately within the scope necessary to achieve the purpose of use. In addition, we may collect transaction records and settlement information, including personal information, between customers and our business partners from our business partners (including information providers, advertisers, ad delivery destinations, etc., hereinafter referred to as "business partners"). Furthermore, we may obtain information about physical concerns answered by customers, test results, and other information with the prior consent of the individual.
Please note that providing information to us is entirely voluntary, but if you do not provide correct information, we may not be able to provide the services you require. Even if you have not completed a transaction and are in the middle of entering information, we may obtain and use the information you enter in our inquiry form in accordance with this policy.
■ Article 3 (Purpose of collecting and using personal information)
The purposes for which we collect and use personal information are as follows:
Personal information about customers : To use the information within the scope necessary for business purposes, such as shipping products, billing for usage fees, and responding to customer questions and complaints (including verifying customer identity).
・To provide information on new features, updates, campaigns, etc. of the services you are using, as well as products and services provided by our company, and to conduct surveys, etc. (including but not limited to email, LINE, and DM)
・For marketing activities to improve the quality of our products and expand the functions of our services・For use in our advertising and promotional activities (including but not limited to posting on our website and various SNS, etc.)・For use in product development and surveys and research related to our business・For contacting you as necessary, such as for maintenance and important announcements・To identify and refuse to allow users who violate the terms of use or use the service for fraudulent or improper purposes・To enable customers to view, change, or delete their own registered information, and to view their usage status
Personal information on business partners - For business-related contact, contract execution, business negotiations, etc. - For managing business partner information
Personal information on employees・For business contact with employees ・For payment of compensation to employees (salaries, bonuses, allowances, etc.), performance of personnel and labor management, provision of employee benefits ・For employee health management
■ Article 4 (Changes in purpose of use)
- We will change the purpose of use of personal information only if it is reasonably deemed that the new purpose of use is related to the purpose before the change.
If there is a change to the purpose of use, the changed purpose will be notified to the individual in a manner specified by our company or announced on this website.
■ Article 5 (Safety Management Measures)
We will implement measures to prevent unauthorized access by third parties to the personal information we obtain, and will strictly manage the information and take measures to prevent loss, destruction, falsification, leakage, etc. Furthermore, when personal information is handled by a contractor, we will take measures to ensure safety under appropriate supervision. If leakage, etc. occurs, we will respond appropriately, such as by reporting to the Personal Information Protection Commission, in accordance with the provisions of the law.
■ Article 6 (Provision of personal information to third parties)
1. Except in the following cases, we will not provide personal information to a third party without the prior consent of the individual.
However, this does not apply when permitted by the Personal Information Protection Act or other laws and regulations.
(1) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person concerned. (2) When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the person concerned. (3) When it is necessary to cooperate with a national institution, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the consent of the person concerned is likely to impede the performance of such duties. (4) When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission: ① That the purpose of use includes provision to a third party; ② The items of data to be provided to a third party; ③ The means or method of provision to a third party; ④ To cease providing personal information to a third party at the request of the person concerned; ⑤ The method of accepting the request of the person concerned; ⑥ Other items specified in the Personal Information Protection Act, etc. as necessary to protect the rights and interests of individuals.
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be considered a third party.
(1) When the Company entrusts the handling of personal information in whole or in part to the extent necessary for the achievement of the purpose of use. (2) When personal information is provided as a result of business succession due to a merger or other reasons. (3) When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be used jointly, the scope of the parties to use the information jointly, the purpose of use by the parties, and the name or title and address of the person responsible for the management of the personal information, as well as the name of the representative of the corporation.
3. We may store the acquired personal information in a third party's overseas server located in a country outside Japan. In this case, we will handle the personal information in accordance with the provisions of the Personal Information Protection Act. Please note that the personal information may be subject to privacy protection laws that differ from the Personal Information Protection Act of Japan.
■Article 7 (Disclosure, correction, etc. of personal information and suspension of use, etc.)
When there is a request for disclosure, correction, addition or deletion, suspension or erasure of use, and suspension of provision to third parties of personal information held by the Company (hereinafter referred to as "Disclosure, etc."), the Company will promptly respond after verifying the identity of the person in question in accordance with the provisions of the law and procedures separately established by the Company. Please note that if the Disclosure, etc. does not meet the requirements set forth in the law, or if the Disclosure, etc. is permitted to be refused by law, we may not be able to comply with your request. In addition, we may charge a Disclosure, etc. fee for the request.